Q1.
Can I have a sample order?
Yes, welcome sample order to test and check quality.
Q2.
What about the lead time?
Sample within 24 hrs, mass production time needs 5-20 days.
Q3.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4.
Is it OK to print my logo on the product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q5.
Do you offer guarantee?
Yes, we offer 1 years warranty. We look for long time mutual benefit business not one-time business. We do 100% in house quality inspection before shipping. We will re-make at our own cost for any quality problems.
Q6.
Do you support customization services?
Yes, we offer customized services, designing and producing unique lighting products tailored to specific customer needs.