Frequently Asked Questions
What commercial lighting products do you offer?
Our main products include LED tri-proof lights, LED explosion-proof lights, LED purification lights, T5/T8 bracket lights, office lights, and other commercial and industrial lighting systems. Functions like DALI, dimming, CCT switches, sensors, and emergency options can be fully customized.
Can you provide product samples for testing?
Yes, we can prepare samples to test according to your technical requirements. Please consult customer service for availability.
Do the products support OEM, ODM, or SKD services?
Yes, we support OEM, ODM, and SKD configurations. Backed by 13 years of manufacturing experience, specialized production equipment, and professional technicians, we deliver high-efficiency custom solutions.
How is product quality controlled and guaranteed?
All products undergo strict functional tests before shipment to ensure a defect rate under 0.02%. During the warranty period, we will reissue or compensate for any verified quality issues.
What is the standard lead time for orders?
Standard samples are ready within 72 hours, customized samples take 3-7 days, small orders take 7-10 days, and large bulk orders take approximately 25-35 days, depending on raw material status and current production queues.
How are items packaged, and can packaging be customized?
By default, products are securely packed in individual neutral packaging. For bulk orders, custom packaging dimensions and print designs can be fully accommodated based on customer specifications.
Ledlot Lighting
